A Whole New World
Well, hello September. I hope this Workout Wednesday post finds you and your loved ones healthy and safe and stealing some moments of sunshine as another summer winds down. I thought I’d kick off another almost-fall season here at LauraLovesFitness with an update on how my world has changed in a way I never could have imagined.
I find it nearly impossible to believe it’s been roughly six months since New York City basically went into shut down mode. Only a few weeks before, I had decided to make a major career change and leave the world of corporate video production and hosting to become a personal trainer. When the gyms closed, I had no idea what I’d do next. I never could have imagined just a few months later I’d be using the journalism skills I learned during my years at Northwestern as part of the New York City Health + Hospitals Test and Trace Corps.
My official title is contact monitor. From Sunday through Thursday, I reach out to those who have tested positive for COVID-19 (cases) along with contacts they’ve identified. Sometimes I’m the first person to alert a neighbor he or she has been in close contact with a case. The purpose of each and every call is to conduct wellness checks, encourage the case or contact to follow the appropriate isolation or quarantine guidelines and also provide resources. That includes everything from providing the phone number for the city’s mental health hotline to setting up food or medication deliveries and informing my neighbors about the free hotel rooms available for those who need a place to isolate or quarantine safely.
It has been a challenging and rewarding experience so far. I’m able to do my work remotely, though there are other members of Test & Trace who go out into the community when multiple attempts to reach people by phone fail. Thanks to help from translators, I’ve communicated with my neighbors in many languages, including Spanish, Bengali, Russian and Mandarin. I talk to nervous parents of pediatric contacts as young as three years old and happily tell a 75-year-old case they can get back to the “new” normal on their last day of isolation or quarantine. While I do this work from my laptop, I “meet” with my supervisor and the rest of the contact monitors in my team for a virtual chat each morning. We also reach out to each other to vent after a particularly emotional call or on a day when we just need some extra support. We all look forward to the day when the 20 of us can meet in person.
As we muddle our way through a September like no other, my heart goes out to students, parents, teachers and administrators across the country who have either started or are gearing up for a first-of-its kind academic year. I also think of the gym owners and fitness professionals and those still struggling with whether they feel “safe” enough to return to their favorite workout spot. Then there are the struggling restaurant and small business owners; out-of-work Broadway actors and crew members; healthcare and essential workers; and pretty much everyone still doing their best to keep it together day after challenging day. Last but certainly not least, I think of all the victims of 9/11 and the families and friends who continue to mourn them as we approach the 19th anniversary of that horrific day.
No doubt we’re all in for a strange fall season. Here’s to hoping things improve a little each day and we simply do the best we can to have fun, be fit and feel fabulous!
Posted on September 9, 2020, in Fitness, Health and tagged 9/11, Contact Monitor, Contact Tracing, COVID-19, Isolation, Mental Health, Never Forget, New York City, New York City Health + Hospitals, Northwestern University, Quarantine, Remembering 9/11, Test & Trace, Workout Wednesday. Bookmark the permalink. Leave a comment.